Upgrade Account / Making Payments using Credit Card - How to? QuestionPro Online Survey Software

« Back To Help Center

Upgrade Account / Making Payments using Credit Card - How to?

We accept all major Credit Cards. All pricing and costs are in US dollars. We offer a 15% discount for Annual Pre-Payments (Included in the fee).

How do I upgrade my Account?

All Account Information and Upgrade options are available under My Account. To Upgrade the Account:

Go To:
- Login » My Surveys » My Account (Top Right Corner)
Click on the UPGRADE NOW Button/link.

Screenshot
Here Select the license level from the Subscription Level drop down menu.
Enter the Credit Card Details.
Select the Check Box for agreeing to the Terms of Use.
Click on the Confirm button to upgrade the account.
If you have a Promo Code you can use that as well. Click on the Enter Promo Code link.

Screenshot

My Credit card is not being accepted.

When you enter the Credit Card number make sure that you do not enter hyphens or spaces.
Make Sure the Credit Card is valid and the Expiry date is correct.
For Non US and Canadian Credit Cards please leave the Zip / Postal Code field blank.

How can I get an Invoice?

Every time your credit card is charged, you should receive a Billing Confirmation email at the account email address. An Invoice is also created and instantly available in your account. To know more click on the Invoices/Receipts link below.